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Open, transparent and balanced governance is a key factor in the performance of water services, and contributes to the existence of the right to water for everyone. Today, new models of engagement are emerging.
A participative vision of governance
Since water is a collective concern, managing the issues associated with it requires the cooperation of various stakeholders: users, elected representatives, associations, companies, etc. Dialogue is the cornerstone of managing water and sanitation services at every level: undertaking local surveys, making decisions which are most appropriate to local needs, operational performance on the ground.
New models of cooperation
Technical progress is no longer enough to address the new challenges for water - territorial knowledge is required. Water stakeholders are being innovative when it comes to contract governance and are jointly creating new economic models together with their partners. These new models may take the form of joint decision making processes or risk- and profit-sharing by the two parties.
Access to information
Access to information is an essential component of good water governance. At the local level, access to information may involve publishing reports or setting up local structures for dialogue with the users of water services. In some countries, regular reports on the quality of water and sanitation services are a legal requirement. In some cities, water stakeholders are setting up genuine open data platforms, offering real-time information on the quality of water, by community.